Platinum Logos

 

Coming up

Our next PDM will be a two-day event with IncrediBREW in Nashua, NH, starting September 9 and meeting again on September 23. Check out the flyer for more details and for information on how to reserve your space at this exciting event.

 

Past PDMs

Customer Relationship Management PDM

More on the topic: After working with numerous firms across a diverse set of industries, Customer Centricity has accumulated a wealth of experiences on the topic of Customer Relationship Management (CRM). In this presentation you will  learn:

When: May 20th

 

Location: Radisson Hotel, 11 Tara Blvd, Nashua, NH

The banquet room is to the right of the lobby

 

Menu: Coconut-Breaded Chicken, salad, vegetables, rolls, cheesecake, tea, coffee

 

Price: $25 for members, $10 for full time students or those currently looking for employment

 

About the speaker: Craig Bailey is the founder and president of Customer Centricity and an expert in creating customer-focused organizations. He has an extensive background in project management, process engineering, Customer Relationship Management (CRM) and IT across a diverse set of industries.

Craig has successfully developed and implemented processes that are predictable, scalable, increase customer loyalty and retention, gain cost efficiencies and improve profitability.  Recent client projects have spanned a number of areas including:

 

Gary Patterson Book and Background Info

A follow-up from the March 17th PDM

 

Book Description

 

How Fiscally Fit Is Your Company? Just Say “Ah”

 

In Stick Out Your Balance Sheet and Cough, Gary Patterson details for the first time the  proven methods he’s used to successfully treat companies of all sizes across a range of industries–from a startup purchased by IBM to a public technology company sold to eBay to an Inc. 500 consumer goods manufacturer to an international Fortune 500 firm.

 

Offering tips to stanch the internal financial bleeding and providing a daily regimen for ensuring your company’s financial health, the FiscalDoctor’s prescription is clear:

• Give your company an overall checkup to gauge its condition

• Diagnose problems and unseen opportunities by reviewing your financials and operations

• Implement a treatment plan using Best Practices from world-class successful companies

• Create a wellness program to prevent future fiscal crises

 

Using the FiscalDoctor’s Best Practices, the business you own, manage or direct can avoid unnecessary increased expenses, revenue shortfalls, employee layoffs, missed bonuses or broken dreams.

 

So open this book and say “Profit.”

 

Gary Patterson

FiscalDoctor, Inc.

781-237-3637

www.FiscalDoctor.com

 

Author or Stick Out Your Balance Sheet and Cough:

Best Practices for Long-Term Business Health

 

Thought for These Economic Times:

“What is the cost of what you don’t know? $300,000,

$1 million, $3 million or more?”

 

P.S. See and hear the Fiscal Doctor now!  

 

 

Have an idea for a PDM?

Please share ideas for topics, speakers, and tours with our VP of Programs at vp-programs@apics253.org